At Cheetah Chase Safaris, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make bookings, or interact with our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, email address, phone number, billing details, passport details (if required for bookings).
• Booking Information: Tour preferences, travel dates, number of participants, and special requests.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.
• Communication Data: Messages, emails, or inquiries sent to us through our contact forms or email.

2. How We Use Your Information

Your personal information is used for purposes including:

• Processing bookings, payments, and confirmations.
• Communicating important updates about your tour or our services.
• Improving our website, services, and customer experience.
• Sending newsletters, promotional offers, and marketing materials (with your consent).
• Complying with legal obligations, including local travel and safety regulations.

We never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary to provide our services:

• Service Providers: Hotels, lodges, transportation companies, and activity operators.
• Legal Authorities: When required by law or in case of safety concerns.

We ensure that all third parties follow strict data protection practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and usage patterns.
• Personalize content and offers.

You can choose to disable cookies in your browser settings, but some features of our website may not function properly.

5. Data Security

We implement strict security measures to protect your personal data, including encryption, secure servers, and limited access to authorized personnel only. While we take every precaution, no online transmission can be guaranteed as 100% secure.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your data from our records.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@cheetahchasesafaris.com.

7. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once this period ends, your data will be securely deleted.

8. Children’s Privacy

Our services are intended for travelers aged 18 and above. We do not knowingly collect personal information from children under 18.

9. Updates to This Policy

Cheetah Chase Safaris may update this Privacy Policy from time to time. All updates will be posted on this page with the effective date. We encourage you to review this policy regularly.

10. Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us:
Phone: +255 759 945 320
Email: info@cheetahchasesafaris.com
Address: Arusha, Tanzania